Tax exemption for Status Indian customers (Canada)Updated 25 days ago
Under Section 87 of the Indian Act, registered Status Indian customers in Canada can have GST, HST and QST removed from orders delivered to a reserve address. We’re happy to apply this exemption — here’s how it works at Luna Bronze.
Who’s eligible
To qualify, two things need to be true:
You’re a registered Status Indian and hold a valid Certificate of Indian Status (CIS) card.
Your order ships directly to a reserve address. The exemption only applies when the goods are delivered to a reserve by us or our shipping partner — it doesn’t apply to off-reserve pickup.
How to claim it
Place your order with the reserve shipping address at checkout. Tax will be charged as normal at this stage.
Contact us with: your order number, a clear photo of both sides of your CIS card, and confirmation that the shipping address is on a reserve.
We’ll verify the details and refund the GST, HST or QST portion of your order back to your original payment method. You’ll get an email confirmation once it’s done.
Future orders
Once we’ve verified your CIS card, we’ll tag your customer account so the process is faster next time. Just email us your order number after you place a new order and we’ll process the refund — no need to resend your card each time, unless your status details change or your card is renewed.
A few things to know
We can only refund tax once an order has been placed. Tax can’t be removed at checkout in our current setup.
Refunds are processed during business hours, Monday to Friday, Pacific Time. Please allow a few business days for the refund to appear on your statement.
If your order is shipping to an address that isn’t on a reserve, we unfortunately can’t apply the exemption — this is a CRA / Revenu Québec requirement, not ours.
We treat your CIS details with care. We only retain what’s needed to support the exemption on file and don’t share it externally.
Still have questions?
Just reach out via the Contact Us page and the team will help sort it out ✨