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Luna Bronze Canada| Help Centre

Got a fake tan question? Our Customer Support team can assist you with queries from how to self tan  your face to what is the best fake tan for me! 

Luna Bronze Canada | Help Centre

Welcome Offer Terms & Conditions

Skin Cancer Awareness Month - Donation Initiative

Promotion Terms and Conditions

Can I change or cancel my order?

Which payment types do you accept?

Can I use a discount code?

I made a mistake on my shipping address! Can I change it?

Can I use multiple discount codes at checkout?

HELP! My order is missing an Item?

Where can I see my store credit?

How do I apply my store credit to an order?

Forgot to add a Free Gift with Purchase to your order?

My product is damaged – what should I do?

I received an incorrect product – what should I do?

Can I purchase an eGift card?

How do I redeem an eGift card?

HELP! I've lost my eGift Card!

eGift Cards

Ordering

Shipping to Canada

How much is shipping?

How long does shipping take?

How can I track my order?

Can I change my delivery address?

Will I have to pay duties?

Can I pick up my order?

My parcel got returned to sender

Shipping & Handling

What is your Return Policy?

Do you offer exchanges?

I've returned an item, have you received it?

What happens to my refund if my card is no longer in use?

Returns & Refunds

​The Bronze Squad Loyalty Program is Closing

Loyalty Program

How do I refer a friend?

Referral Program Terms and Conditions

FAQ's

STORE CREDITS — WHAT YOU NEED TO KNOW

Store Credits & Payments

We're so excited to share with you our NEW Referral Program, where you can start earning with every successful referral you make!

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