Luna Bronze Canada| Help Centre logo
Luna Bronze Canada| Help Centre logo

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CANADA 🇨🇦

How much is shipping?

Your shipping options and total are shown at checkout before you complete your purchase. Please note orders placed with 1 or 2 day shipping options will be shipped on the same business day or the next business day, depending on what time of day your

How long does shipping take?

Orders are dispatched from our Toronto warehouse during business hours, Monday - Friday, with an estimated delivery time frame of 1-10 business days for standard delivery, depending on your delivery location. Please note that most standard parcels ha

How can I track my order?

Your order will be sent from our Toronto warehouse via Canada Post, UPS or Uni Uni. For the simplest way to track your order, you can click here to track your parcels progress through our website đźšš. Alternatively, you can input your tracking number

My parcel got returned to sender

If you have made an error on your address at checkout and your parcel is dispatched to the incorrect location, or if your parcel is returned to us due to it not being picked up from your postal office within the designated time frame, we will not be

My order was marked as delivered but I have not received it?

We're really sorry to hear that you haven't received your order even though it has been scanned as delivered. We understand how frustrating this can be!. Here’s what you can do: